Recruitment Process

Once submitted, our recruitment team will review and evaluate your application. They may call you for further information if required.

Our Hiring Managers review all applications.
Selected candidates are notified of the initial results by phone – unsuccessful candidates will be notified via e-mail.
Interviews will be arranged with selected candidates – most roles require two interviews to meet with appropriate managers.
Details of references are required for 2nd round interviews. We also conduct psychometric assessments and these will take place at this stage.
You will be notified of the final decision after all steps above are completed.

Note: Our Customer Service recruitment process is different. See below for further information.

Our recruitment team review all applications.
Short-listed applicants receive a phone call to gather further information from which further evaluations are made.
Selected candidates are then asked to participate in a Group Interview where you will be required to:
- introduce yourself to the group
- briefly explain your background
- respond to interview questions
Group interviews are conducted by leaders of the Customer Service Team and include a Q&A part, a case study part, and a group activity part.
After the Group Interview a psychometric assessment will be conducted.
You will be notified of the final decision after all steps above are completed.

Interviews are a crucial part of any employment process. Here are some tips to help you present yourself in the best possible light:

Dress in business attire
Bring along details of three referees (be sure to contact them in advance and advise that they might be contacted by us)
Come well-rested, fresh and ready to discuss your experiences
First impressions last, therefore it is good to be open and congenial