Contact Us
At Netspace, we’ve made internet technology simple. Our service is fast and reliable and you can always get help from our first rate customer support team.
Contact Netspace via Email
Contact Netspace via Phone
Contact Netspace via Fax
Contact Netspace via Mail
Get Directions
| Department | ||
|---|---|---|
| Residential Sales | sales@netspace.net.au | For a new residential internet account |
| Business Sales | business@netspace.net.au | For a new business internet account |
| Support | For all technical and customer service related queries with your account please see our support area | |
| Education | education@netspace.net.au | For a new and existing education accounts and queries |
| Webmaster | webmaster@netspace.net.au | For any issues relating to this website |
| Department | Phone Number | Operating Hours |
|---|---|---|
| All times are shown as AEST Note: Customers calling from mobile phones will incur higher phone charges. 1300 numbers should be charged at the cost of a local call in the majority of regional Australia. Call costs are not charged by Netspace and as such are considered the customer’s responsibility. Please call your telecommunications provider to check the charges. |
||
| Sales | 1300 360 025 | Create a new home account Weekdays: 8:30am – 8:00pm Weekends: 9:00am – 5:00pm |
| Business Sales & Support | 1300 008 009 | Create a new business account or for business account queries Weekdays: 8:30am – 6:00pm |
| Technical Support | 131 456 | For technical assistance with your account Weekdays: 8:00am – 10:00pm Weekends: 9:00am – 5:00pm International users or 13 call barred users please call +61 3 9811 0000 |
| Customer Service | 131 456 | For account queries and assistance Weekdays: 8:30am – 7:00pm Saturdays: 10:00am – 5:00pm International users or 13 call barred users please call +61 3 9811 0000 |
| Education | 1300 662 440 | Create a new education account Weekdays: 9:00am – 5:00pm |
| Education Support | 03 9811 0076 | For technical assistance with your education account Weekdays: 8:00am – 10:00pm Weekends: 9:00am – 5:00pm |
| Colocation Enquiries | 1300 008 009 | For enquiries regarding colocation Weekdays: 8:30am – 6:00pm |
| Colocation Support | 03 9834 7188 | For colocation technical assistance Weekdays: 8:30am – 6:00pm Submit a support request via the Colocation Control Panel |
| Department | Fax Number | |
|---|---|---|
| Residential Sales | 1300 509 025 | Create a new residential internet account |
| Business Sales | 1300 336 393 | Create a new business or corporate internet account |
| Business Service | 1300 301 518 | For assistance with your business or corporate account |
| Education | 1300 301 518 | For education queries and assistance |
| Netspace Head Office |
|---|
| Level 1, 683 Burke Road Camberwell VIC 3124 Australia |
